Refund Policy

Our product refund policy is as follows:

1. Receipt and Inspection of the Product

The customer must thoroughly inspect the product in the presence of the delivery man upon receiving it. If there is any defect, damage, or discrepancy in the product, it must be reported immediately to the delivery man.

2. After the Delivery Man Has Left

No complaints will be accepted once the delivery man has left. If the product is accepted without inspection, it will be the customer’s responsibility.

3. Refund/Replacement for Unacceptable Conditions

Refund or replacement is applicable only if a defect in the product is proven immediately in the presence of the delivery man.

4. Special Note

The customer will be given sufficient time to inspect the product. To avoid any misunderstandings, there should be direct communication between the customer and the delivery man.

Thank you for adhering to our policy. If you have any questions, please contact our customer service.